Resident Responsibilities
Important:
Outside appearance is important
Keep property clean and tidy
Keep disposal clean
Food waste only (except bones)
Locked Out?
Please contact a local locksmith
Friendly Reminders:
Rent is due on the 1st & late AFTER the 5th
Maintain your yard by mowing & watering
AC filters need to be changed monthly
Keep yard free of debris
No smoking inside the property
Renter's Insurance must be up to date
Helpful Tips:
Avoid leaving food out to prevent pests
Cover outside faucets during cold season
Run faucets during freeze warning
Frequently Asked Questions
01. How do I submit a maintenance request?
Maintenance Line | 903.647.7467 |
Submit A Work Order | Click here to access your Property Meld portal |
02. What shouldn't I put in my garbage disposal?
These are just some of the things you shouldn’t put in your disposal:
- Grease/fats – can solidify overtime in your pipes
- Eggshells, onion skins, pasta and potato peels
- Fibrous foods (such as celery stacks and corn husks)
- Trash, such as plastic and paper
- Coffee grounds
- Nuts
- Paint
03. Why am I required to keep renter's insurance at all times?
Renter’s insurance not only protects the property in case of an unfortunate event where you may accidentally cause major damage such as fire or you run your car through the house (trust us, it could happen), it also protects your personal belongings in the event there is a flood, major wind or hail damage, fires or accidents.
Renter’s insurance can also help cover instances where your pet causes damage or your fridge goes out and all of your food gets spoiled.
Renter’s insurance typically costs between $10-$30 per month depending on the company and policy. We do require a minimum in $100k in personal liability coverage as part of our lease agreements.
You are living in someone else’s home, and therefore it is crucial to make sure you are covered in the event of accidental damage, not only for the protection of the owner, but for yourself and your belongings.
04. Who is responsible for spoiled food in the event the refridgerator goes out?
This can be a confusing problem, but the answer is relatively simple. The owner may supply a refridgerator and is responsible for maintaining the refridgerator. However, if a refridgerator goes out for any reason and your food is spoiled, the owner is not obligated for replenish your food supply. They are responsible for addressing the issue in a reasonable timeframe which could be up to weeks if a warranty company is involved. The owner’s obligation is to work as quickly as possible to get the issue addressed.
So what happens to the spoiled food? The good news is, this is something that your renter’s insurance should cover. File a claim with your insurance to get reimbursed for spoiled food expenses.
Contact
Hours
Mon – Fri: 8 am – 4 pm
Sat: By appointment only
Sun: Closed