Feel right at home with our resident benefits package.
At Milestone, we’re committed to making your rental experience as smooth and rewarding as possible. Our Resident Benefits Package is our way of saying thank you—and showing our commitment to your comfort, convenience, and peace of mind. Explore the benefits below, and let us know how we can support you.
What Are My Resident Benefits?
Your Resident Benefits are the extra perks and services included with your lease—designed to make your life easier, more convenient, and more enjoyable while living in a Milestone-managed home. From maintenance support to exclusive services, these benefits are part of our commitment to delivering a higher standard of care. We’re always listening and looking for new ways to improve your experience, so your benefits may grow over time with valuable additions that truly make a difference in your day-to-day living.
Renters Insurance Program
As part of your lease agreement, all residents are required to maintain a renters insurance policy that meets the following criteria:
Policy must be purchased from an A-rated carrier
Coverage must include at least $100,000 in property damage and personal liability
Milestone Premier Properties must be listed as an Additional Interest
Our address must be listed as:
Milestone Premier Properties
PO Box 660121 Dallas, TX 75266
To simplify this for you, we offer automatic enrollment in our master renters insurance policy. Instead of shopping around for a separate policy, you’ll be automatically opted into ours, which ensures you’re fully covered and compliant with lease requirements. The cost is just $12.95 per lease, per month, and is added to your ledger.
Compared to the average retail policy cost ($20+ per person), this offers you peace of mind and savings without the hassle.
If you prefer to purchase your own policy, you’re welcome to do so — just make sure it meets all the above requirements and upload your policy details to our resident portal for compliance tracking.
Important: If your personal policy lapses or is non-compliant at any time, you’ll automatically be enrolled in our master policy and charged a $25 violation fee, in addition to the $12.95 monthly insurance charge.
We recommend taking advantage of our policy — it’s affordable, reliable, and ensures you’re covered at all times.
For more information, please read below.
Online Portal
Our 24/7 online resident portal is your go-to hub for managing your rental experience anytime, anywhere. Through the portal, you can:
Pay rent quickly and securely
Access important documents like your lease agreement
Communicate with our team—send messages, ask questions, or request support at your convenience
It’s designed to make things simple and accessible, so you can take care of everything you need, whenever it works best for you.
24/7 Maintenance Coordination
We understand that maintenance issues don’t always happen during business hours—that’s why we offer 24/7 maintenance support for our residents. If you experience an emergency maintenance issue after hours, our team is available around the clock to respond and help resolve the situation as quickly as possible.
For non-emergency requests, feel free to submit them anytime through your Property Meld online portal, and our team will handle them during our regular business hours: Monday–Friday, 8:00 AM–4:00 PM.
Your comfort and safety are important to us, day or night.
Vetted Vendor Network
We work exclusively with a vetted network of trusted vendors—all of whom are insured, and held to Milestone’s high standards. Whether it’s for maintenance, repairs, or routine inspections, we want you to feel confident and comfortable with anyone entering your home.
If you ever have a less-than-great experience with one of our vendors, please don’t hesitate to let us know. We take your feedback seriously and will address any concerns directly with the vendor to ensure continued quality and professionalism.
Home Buying Assistance
At Milestone, we believe in helping our residents take the next step—from renting to owning. If you’re interested in becoming a homeowner, we offer home buying assistance to guide you through the entire process.
If you qualify, our team will walk you through each step—from getting pre-approved to closing on your new home. We’re here to answer your questions, connect you with trusted professionals, and support you on the path to homeownership.
Please note: all lease terms still apply, and residents must either complete their lease term or exit under the terms of our early termination clause. When you’re ready to explore buying a home, we’re ready to help you make it happen—responsibly and with your future in mind.
Visit: https://mpptenant.com/interested-in-home-ownership/ for more information.
Flex Payment Options
We understand that sometimes budgeting rent all at once can be challenging. That’s why we’ve partnered with Flex to offer a rent line of credit that allows you to split your rent into smaller, more manageable payments.
If you qualify, Flex will pay your rent in full on the 1st of the month, and you’ll repay them in installments based on your approved plan. Most residents choose to split payments—one installment on the 1st and another around the middle of the month.
This option helps you:
- Avoid late fees
- Stay in good standing with your lease
- Create more flexibility in your budget
For more information or to see if you qualify, check out the details and sign-up link below.
Wondering what’s next?
Thank you for being a valued resident with Milestone Premier Properties!
Below are a few important details about our renters insurance program and flexible payment options to help make your experience smooth and worry-free.
Renters Insurance Program
All residents are required to have renters insurance with at least $100,000 coverage from an A-rated carrier, listing Milestone Premier Properties as an Additional Interest. We offer an easy, affordable master policy for $12.95/month, automatically enrolled to keep you compliant. You may also provide your own policy if it meets requirements and you upload proof. If your policy lapses or is non-compliant, you’ll be enrolled in ours and charged a $25 violation fee. We recommend using our policy for simple, reliable coverage.
Enrollment is Easy
Flex! and its Benefits
Split your rent into manageable payments with Flex, making it easier than ever to stay on track.
Pay On TIme
Split your rent into smaller, manageable payments that fit your schedule.
Improve Cash Flow
Make payments throughout the month ensuring you have funds when you need them.
Build Credit History
Enhance your credit score with each successful payment made through Flex.
How It Works
Flex gives you the freedom to split your rent into two smaller payments, helping you avoid late fees, manage cash flow, and reduce financial stress-all for just $15/mo. It's a simple, convenient way to stay on top of your rent!
Pay On TIme
Sign up directly at https://onboarding.getflex.com/auth/phone
Choose your Schedule
Based on your approval, pay half the first of the month and the rest later in the month.
Pay Rent from your Flex Account
Make your first payment to Flex. Flex will pay rent to your Property Manager directly in FULL. Make second payment on due date.
Stay in Control
Avoid late fees, and reduce stress!
Make Paying Rent Easier with flex!
Split Your Rent Payment into Two! We're excited to offer a flexible payment option through Flex! This service allows you to split your monthly rent into two smaller payments, giving you more control over your budget.
Why Residents Love Flex:
Convenience:
Manage rent on a schedule that works for you.
Peace of Mind:
No surprises. No late fees.
Flexibility:
Make budgeting easier every month.
Connect With A Property Manager
Have questions or need help with one of your benefits? Contact our team and we'd be happy to assist!
